Please read these Terms of Service carefully before using the Ironwood Brewing Co + Kitchen website or placing an order. By accessing our site or making a purchase, you agree to be bound by these terms.
Acceptance of Terms
By accessing or using our website at ironwoodbrewing.com (the "Site"), you confirm that you are at least 21 years of age (where required for alcohol purchases), have read and understood these Terms, and agree to be bound by them.
If you do not agree to these Terms, please do not use the Site. We reserve the right to update these Terms at any time. Continued use of the Site after changes constitutes acceptance of the revised Terms.
Use of the Site
You agree to use this Site only for lawful purposes and in a manner that does not infringe the rights of others. You must not:
- Use the Site in any way that violates applicable local, national, or international law or regulation
- Attempt to gain unauthorised access to any part of the Site or its related systems
- Transmit any unsolicited commercial communications or spam
- Use automated tools to scrape, crawl, or collect data from the Site without our prior written permission
- Impersonate any person or entity, or misrepresent your affiliation with any person or entity
Orders & Payment
Order Acceptance
Placing an order through our Site constitutes an offer to purchase. We reserve the right to refuse or cancel any order at our discretion, including if an item is unavailable, there is an error in pricing or description, or we suspect fraudulent activity.
Pricing
All prices are displayed in US dollars and include applicable taxes unless otherwise stated. We reserve the right to change prices at any time without prior notice. Pricing and availability are confirmed in the taproom.
Cancellations & Refunds
Orders may be cancelled within 5 minutes of placement by calling us directly. After preparation has begun, cancellation may not be possible. Refunds for unsatisfactory food or drink are handled at management's discretion on a case-by-case basis. Merch returns are accepted within 30 days, unworn with original tags. Gift cards are non-refundable.
Alcohol Policy
Ironwood Brewing Co + Kitchen sells alcoholic beverages. By placing an order that includes alcohol, you confirm that:
- You are 21 years of age or older
- The recipient of any alcohol delivery is 21 years of age or older
- You understand that a valid government-issued photo ID may be required upon pickup or delivery
- Alcohol sales are subject to applicable Tennessee state and local laws
We reserve the right to refuse service to any person who appears intoxicated or cannot provide valid identification. Delivery drivers are authorised to refuse delivery if the recipient cannot verify their age.
Intellectual Property
All content on this Site — including text, graphics, logos, images, and software — is the property of Ironwood Brewing Co + Kitchen or its content suppliers and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from any content on this Site without our express written permission. The Ironwood name, logo, and related marks are trademarks of Ironwood Brewing Co + Kitchen.
Disclaimer & Limitation of Liability
The Site and all content are provided "as is" without any warranty, express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free from viruses or other harmful components.
To the fullest extent permitted by law, Ironwood Brewing Co + Kitchen shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or any products or services purchased through it.
Our total liability to you for any claim arising from these Terms or your use of the Site shall not exceed the amount you paid for the order giving rise to the claim.
Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law provisions. Any dispute arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts located in Knox County, Tennessee.
Contact Us
Questions about these Terms? We're happy to clarify.